Phones 4u appoints Tech Data Mobile to manage end to end supply chain servicesTech Data Mobile, the specialist mobile division of Tech Data Europe, has been appointed to manage the end-to-end supply chain operations for Phones 4u throughout the UK and Northern Ireland. Commencing in May 2013, Tech Data Mobile will operate all warehousing, forward and reverse logistics activities for the retailers’ 800-plus store estate along with fulfillment services for their web and telesales operations.
Commenting on the agreement, Richard Baxendale, Vice President – Services for Tech Data Mobile, said: “This is another great win for Tech Data Mobile’s services business in Europe, adding to a number of important contracts that we have secured over the past twelve months and underlining the strength of our performance in the services sector. It’s a massive vote of confidence in Tech Data Mobile and our ability to meet the demanding supply chain requirements of a major nationwide retailer and the high standards that Phones 4u customers expect.”
Rod Millar, President of Tech Data Mobile, stated: “This is another major milestone in Tech Data Mobile’s history and a continuation of the success we have seen since acquiring full ownership of the previous joint venture with Brightstar in Europe. We have continued to take our business forward since the acquisition and this contract, with the UK’s leading mobile retailer, is further affirmation of our capabilities and our ability to deliver the highest levels of service.”
Commenting on behalf of Phones 4u, Scott Hooton, Chief Commercial Officer, stated: “It’s clear that Tech Data Mobile has the infrastructure, resources and expertise to provide a highly efficient and effective supply chain solution for Phones 4u. They also share our passion and dedication to customer service and we are confident that this agreement will deliver even higher levels of flexibility and service to Phones 4u and all our customers.”
As part of one of the world’s leading technology distribution companies, Tech Data Mobile has access to unrivalled resources. The company’s 500,000 square-foot logistics centre in the Midlands is equipped with state-of-the art automation and is capable of processing hundreds of thousands of individual orders for overnight shipment to all parts of the UK.